Short YouTube advice about handling clients who leave a program: don’t take departures personally, avoid shaming or burning bridges, offer genuine well-wishes and ongoing support, and keep relationships open because former clients often return or refer others later.
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If someone leaves your program, don't make it mean anything about you. I used to be guilty of it and 99.9999% of the time it's got nothing to do with you. Like we've had clients that have, you know, lost weight, hadn't their biggest highest cash months but it's just been the next right thing for them wasn't our program. But then in six months, 12 months time they come back and they're like hey I'm ready again. But if you close that door, if you make that mean something about you that they left it make people feel bad for leaving like you've made a mistake and you're going to go waste your money and you're not going to go anywhere without this program and all this nonsense stuff stuff just say wishing you all the best. Sending you so much love. Let me know if you need me in the future. Always here to support you when you're ready and you will have people referring coming back. We have ex clients that refer all the time like guys, it's crazy. Don't burn your bridges. Don't burn your bridges.