How to Scale Your Business | Vince Reed, Bedros Keuilian, Ryan Stewman and Allison Maslan

This is a panel-style YouTube conversation (May 13, 2022) where Bedros Keuilian seeks help scaling his supplement business (Trulian). Bedros reports ~ $12M/year revenue driven initially through his Fit Body Boot Camp franchise network (~600 locations) but struggles to grow direct-to-consumer. Panelists (Ryan Stewman, Allison Maslan, Vince Reed) recommend emphasizing community over product features, tying supplements to recurring customer pain points (e.g., soreness, energy, immune/inflammation), using social "show-and-tell," building a challenge/cleanse productized around the Wellness Shot, writing a book on inflammation/immune/cognitive performance as a lead magnet, and leveraging franchise POS upsells or licensing to convert franchisees into supplement sellers.
Questions this video answers
About $12 million per year.
Just over 600 locations.
The "Wellness Shot" — packet containing turmeric, ginger, vitamin C, vitamin D, zinc, cayenne, and black pepper.
Chapters
You're constantly on social, you have a massive following and people you know would love to look like you. And I think just using the supplement just in daily, just not even really selling hard, just playing show and tell. Get done with your workout, get your supplements. This is what I take. I think instantly just up your social media following, that would boost sales. Number one, start thinking about the challenge or what you, what I can help you with because you might be on the hot seat. Let's see who we got here. I'm going to dig into the hat and see who's first.
Pick me.
Bedros.
What'S going on, brother? How can we help you? Is there any challenge, any issue, anything going on that we can just pour into you and see how we can help you with Anything?
Yes.
Yeah.
Yeah, yeah, man. So while I'm best known for Fit Body Boot Camp, our franchise, and three years ago, I started the Modern Day Night Project, which is a self development program for men, both Fit Body Bootcamp and Modern Day Night Project. I know exactly who my avatar is and we go after them and we get them and they're thriving. My supplement company, I don't know how to scale my supplement company beyond the. We're doing about 12 million a year now. Started that three years ago as well. And while that sounds impressive, it's not. Because when you have a franchise with 600 and some odd locations and you plug in a supplement, you're selling to your franchisees and their clients, which are gyms and they're gym clients. But scaling it online has been this pain in the ass for me and my team. And I don't know if it's because we don't know our avatar or it's because how's my product, my protein different than the other protein?
How do we get leads the best, most effective way. Do we need to create a viral video like the Harmon brothers did for other supplement companies? Companies? I don't even know where to start. So I'm scaling slowly and I'm not used to scaling slowly and it's frustrating me.
Got it. Okay. Okay, so I'm gonna. So does anyone want to go first?
Yeah. Hey, Bedros, I think I'm gonna need your help. So I'm gonna try to help you here a little bit, you know, just to brainstorm. Hey, first of all, I just want to say it was really cool that like, of all the people that Frank thought of, he thought of you and I to. To ask for a little help, man. I really felt like, you know, I felt like that Was really honorable thing I felt, you know, I don't know how you felt, but I just thought that was really cool to somebody I, I really look up to. And he was like, hey, I'd like you guys to help because I think you're the guys for the job. Just felt good.
I agree, man. I felt the same way, man. And I don't think there could be better company that we could be a part of.
So. Look, man, I bought a supplement company off Colin Wayne about five or six years ago to 2017 or 18.
I didn't even know Andy Frisella back then or I definitely wouldn't have bought it. But I didn't know shit. I just had this company that was doing like $2 million a month and I got the customers and all the social media and everything, but once I got my hands on it, I realized that this thing was mostly ad driven in very small margins. So like it, it, you know, the. If, if I wasn't selling ads and keep it safe, wasn't getting recurring. So I start like, okay, maybe I need to do something different in this business. And I start really researching the industry and it's watered down, you know, it, it. There is so many people in, in that industry that are big. I mean, I don't know if you saw, but just.
Yesterday Brandon Poulin, who's been a friend of mine for about eight years now, him and his wife Kaylin announced that they shut down Ladyboss. And Ladyboss was a supplement company that had 700,000 clients. They were big. They were the Inc 5000 number one company and did $200 million in the last eight years in supplement sales. But he said due to rising margins and or rising prices, supply chain, all this other shit, he's like, man, it's just not, not worth it. And they're selling off all their assets. So. Reason why I tell you those stories is because I think what works for people like, and maybe I'm using the wrong examples, but like first form and Beachbody and shit that sell a ton of supplements and have for a long time is they're not really selling supplements. They're selling a community. And I know you do that really well with the Fit Body locations. You know, you feel you're part of a team, you feel you're a part of a group. So what I would be thinking of, and I'm sure together we can come up with an answer here, but how can you make like taking your supplements be a part of that too? If you notice like some of the most beautiful people on Instagram, guys and women have first form T shirts on and shit, sitting in the back. They're not even talking about first form, they just happen to be taking it and stuff like that. And I think the. Well, I know the reason why is that represents a community, right? A community of fit people, community of influencers, A community of people that have done 75 hard. And so I would make it to where it's almost like a multi level marketing, not in the sense of the pay scale, but in the people just drinking the Kool Aid so much. Like if you ever met my friend Jesse Lee, who is with Pruvit, they're selling a billion dollars in and ketones. Shitty. What the hell is a ketone? Most of the people don't even know what the hell it is that are taking it, but man, they love that lifestyle and community that comes along with taking it more than they actually like the effects of the drink. So I know you're good at stuff like that. That's, that's probably what I would think of to scale is a sense of like, how can people like it so much they can't shut up to their friends about it? You know what I mean?
Yeah, yeah, that's good stuff.
Appreciate that, Ryan. That's, that's definitely a good insight. And I think I have some reluctance to creating a community behind it because I don't really know who my customer is. But all I have to do is go back and see who our customers are, what they have in common, what their fear, frustrations, desires are, and then get more of them and start building a community of them.
Yeah, yeah, go ahead.
So one last thing. I'm sorry. And then I'll let you go. But like, so let's say that you survey your people or you just know that people that workout at Fit Body Boot Camp, the number one thing that they struggle with is muscle soreness or the number one thing they struggle with is mental fatigue or, or energy or whatever it is. And then you go build a supplement campaign around that. It's like, hey, you finished your workout today. Good news is you're going to be sore as hell tomorrow, but not with our soreness, protection, blah, blah. You know what I mean? So then you've got shit that you know that they need, that it's a recurring thing that they complain about that maybe you can solve through some, some of your supplements.
Yeah, yeah, yeah, I love that. I love that advice and.
I do believe also focusing on the result of it rather than the supplement itself. And this idea just popped up in my head as far as an avatar are business owners, especially because my avatar is the business owner, seven figures and up. And they push themselves so hard and they're, they're burning the candle at both ends. Their health has really taken a beating. They don't take vacations. They just are really in the weeds of their business. And so I think selling rather than selling supplements, which obviously that's the vehicle, it's what's the result of it, how they're going to feel and feeling like they're going to have energy to start the day, end the day, have time with their kids, feel more inspired to come up with the ideas for their company. So really tie it to the challenges they have in their business, if that's something that you're interested in. The other thing I thought about is I used to be, I still have my license, but a homeopathic physician. And I started a school, Homeopathic Academy of Southern California, that still runs today. And I had the practice for 20 years and I ended up anyway. But I, I know like healers, they are constantly looking for other revenue streams. So if you were to target massage therapists, Pilates instructors, nutritionists, homeopaths, chiropractors, things like that. And you know, whether you get a distributor or you have someone on your team that's consistently doing that outreach. And then the other thing is writing a book. Writing a book is one of the best ways to market your business. It really opens so many doors. You may already have a book, but something specifically to this demographic and their pain. And oh, by the way, the supplement is the answer. And doing a bunch of case studies with that and really the book is the leader.
So I like that. I like that. It's funny, as you're listing things off, as soon as you said the book, it hit me. It hit me like that. That could, that could absolutely be it. And we have a particular product which kind of ties into what Ryan was saying. Our best product is called the Wellness Shot. And it's a, it's a packet like the emergency packets, but it's got everything in there. Turmeric, ginger, vitamin C, D, zinc, cayenne and black pepper. And what's really cool about it is nothing like it exists because it's expensive to make. And if you know anything about actual spices.
A lot of spices that are poorly made will have heavy metals like mercury and lead in it. And so this Wellness Shot is not only good for as anti inflammation, but great for the immune system. That's really what scaled during the pandemic because everybody wanted to actually take something orally versus getting the gym and work out and actually go outside and get sunlight. And so that took us from just kind of our first year of getting along to spiking to a $12 million year. And so as I got to thinking a book on inflammation and immune system and just overall higher performance mentally is going to be it, I think and will lead to. And one of the first people to do this way back in the day was the founder of eas, Bill Phillips, if you guys remember, the supplement review guide. So Allison, sometimes it just takes someone else to remind you of what you know works and what you've seen works. And so just taking both of your ideas there, I think I just figured out a book based around inflammation, immune system and mental cognitive performance.
Which is. That's all I drink in the mornings.
Yeah, I would like some. I think that sounds great.
Yeah, I got a brilliant.
I'm going to send some to all of you, to all three of you and would love to get your guys feedback on it. But thank you. That, that really helped me a ton. Really appreciate it.
Awesome. All right, so I have three things. So number one, obviously you're in amazing shape. Actually one day I almost reached out to you and like, man, we need to get. I need to come down there and work out with you and see what you got going on. Absolutely. So. But I've never once seen you take a supplement. So one of my things I always talk about or just use the product, not even talk about it. So but you're. But you're constantly on social. You have a massive following and people you know would love to look like you. And I think just using the supplements and daily, just not even really selling hard, just playing show and tell. Get done with your workout, get your supplements. This is what I take, I think instantly just off your social media following. That would boost sales, number one. Number two, so one of my buddies, he has a fitness studio. We did his marketing early on and one of the things that he did, I mean he has a small like 3,000 square feet studio and they do between 500,000 and a million just from a really small little studio. But one of the ways he was able to increase revenue was by adding an upsell package of the supplements along with the merch to every new member that came in. And also after every class they say what Basically you were saying, Alison, in terms of you want to. You working out hard, you got to replenish and they're constantly selling not only supplements but you gear and everything. It's like constantly in front of them. So they're selling a lot of merch, they're selling a lot of supplements on top of the gym. So I think just building that in to the average, to the, to everybody's everyday use. And the third thing, I mean, I mean I don't know how many fit body boot camps are there now. I mean there's a lot of them, right?
Yeah, yeah, just over 600.
Got it. So you have 600 business owners who own their own fitness studio and how about them being able to even invest in owning their own supplement company? So what if you were able to convert 600 of those individuals into actual supplement owners and be able, but I don't know, like license the supplement so they can now get a cut out of the people that they sell within it and they can add an additional revenue stream to their own business as well. So that would be three things that I think you could do immediately to start to, you know, increase sales.
Yeah, in fact that's exactly how we let off. That's where we made our first few million right out the gate, was introducing it to our franchise owners at their point of sale in locations because they already have a kind of a merch area and so they wholesale our Trulien supplements and then from there they can also have a drop ship to the client's house if the client wants to do auto renew. Where I was trying to really get bigger at is how do I go outside of our brand and go direct to consumer rather than going to supplement stores or having a whole bunch of influencers to manage. And so I really love the idea of two specific things doing some kind of a challenge, like a truly challenge because that does create a sense of community like Ryan said, which is really what 75 hard is. It's such a great challenge to do. And in fact all of my coaching clients, I tell them to start with 75 hard because when they have a physical change, their business changes. And.
So I need to create like a three day cleanse with the Trulian wellness shot and really talk about that in the book. And I think those two together are going to be a really good linchpin to start moving that needle.
Awesome man. And just kind of a side note, I was thinking even if the book could just be an ebook for right now and with a lot of your social posts, especially your workout posts, you could just start with using that as a lead magnet to get people going and kind of lead them down that path. Awesome. Do you have a follow up question or anything? So by the way, I put Everybody on a 20 minute clock. You still have some time so any follow up, anything else on top?
Oh that nailed it. I love getting like one actionable thing and working on it, man. I'm not a, I'm not a hey, give me 20 things to put in the fire. I just want one thing to put in the fire and forge.
Awesome. Well I appreciate you brother. Please let us know. You know how that goes. Love to get feedback on that. I hope you enjoyed the show. We're having a lot of fun with the battle mastermind and we're going to keep them coming for you. But you got to do me one favor and let's just hit that like button comment and subscribe and until the next one I'll see you on the Internet later.









