A short YouTube interview clip in which Vince Reed recounts working phone sales at an online bank. He says the high call volume gave him practice speaking with customers, learning how to sell and communicate (even persuading people to apply for mortgages), and that he worked long hours (often 12-hour days) to become proficient.
I couldn't believe the amount of people calling in to this bank. It's an online bank, so it was the best thing that ever happened to me because I got a chance to talk to people. I mean, you think about it. Imagine calling your bank, calling bank of America, Chase, wherever you bank with, person picking up the phone and them getting you to apply for a mortgage. That's a skill set. Like you're not just calling to check on how much is in your bank, you're checking or savings.
Well, you did more than that, right? So that kind of prepared you, but.
That prepared me because, like, I understood like how to sell. They taught me like, you know, how to communicate with people.
How long did it take you to kind of get to a point where like, you're proficient at it? Like, okay.
Like from a phone perspective?
Phone perspective, yeah, Selling.
You know, I worked overtime. I got as many. I mean, I was. I don't think there was. I can't remember a time working where I didn't work 12 hours, like a day, not just an eight hour shift. So pretty quickly.
