Wes SpencerCo-Founder, Empath · Co-Founder of Empath | Recovering Cybersecurity Guy| Keynote Speaker | 2020 Cyber Educator of the Year | Building the MSP Workforce Operating System

How Automation Is Changing MSP Pricing

19 Sept 2026 · 0 min

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Wes Spencer explains how PSA and RMM tools let MSPs automate routine work, cutting the need for staff. This shift forces MSPs to rethink how they price services when labor costs drop.

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