Wes SpencerCo-Founder, Empath · Co-Founder of Empath | Recovering Cybersecurity Guy| Keynote Speaker | 2020 Cyber Educator of the Year | Building the MSP Workforce Operating System

The Reality of MSP Hiring

15 Sept 2026 · 0 min

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In this excerpt, Wes Spencer explains that his managed service provider (MSP) hires entry‑level staff from low‑cost sources such as Starbucks, Best Buy, and recent community‑college graduates because those candidates are affordable. He then markets the role by promising extensive hands‑on learning, exposure to many aspects of the business, and growth opportunities for those who stay with the company.

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