The document is a professional curriculum vitae for Reina Mae Santos, a registered Physical Therapist and Client Partner specializing in Prior Authorization. It provides her contact details, personal information, education (B.S. Physical Therapy, PHINMA‑St. Jude College, 2018), certification as a Registered Physical Therapist, and a comprehensive skill set covering medical terminology, US healthcare insurance knowledge, HIPAA compliance, prior authorization processes, insurance verification, appeals, EMR systems (AthenaHealth), scheduling, billing, communication, and time management. Her profile emphasizes organization, detail‑orientation, and a commitment to delivering accurate, timely assistance to physicians and patients. Work experience includes an entrepreneurial role (Mar 2022–Present), a Physical Therapist position at Wellpoint Medical Clinic (Sep 2021–Mar 2022) with duties in patient assessment, treatment planning, and progress evaluation, and a Client Partner – Prior Authorization Specialist role at Access Healthcare Services (Sep 2020–May 2021) handling prior authorization processing, documentation, communication with providers and insurers, and appeals for denied claims. The CV concludes with two professional references, providing names, positions, phone numbers, and email addresses.
Topics
Professional Identity and Career Objective
Reina positions herself as a registered Physical Therapist and Prior Authorization Specialist seeking roles that leverage her clinical and administrative expertise.
Clinical Expertise in Physical Therapy
Details of her role at Wellpoint Medical Clinic, including patient assessment, treatment planning, hands‑on therapy, progress tracking, and collaboration with physicians.
Prior Authorization and Healthcare Administration Skills
Experience at Access Healthcare Services covering prior‑authorization processing, medical record review, payer communication, documentation, and appeals handling.
Entrepreneurial Initiative
Current role as an entrepreneur since March 2022, indicating self‑direction and business development activities.
Core Skills and Competencies
List of competencies such as medical terminology, US insurance knowledge, HIPAA compliance, EMR (AthenaHealth), scheduling, billing, communication, empathy, and time management.
Education and Professional Certification
Academic background (B.S. Physical Therapy, PHINMA‑St. Jude College, 2018) and registration as a Physical Therapist.
Professional References
Contact information for two supervisors who can verify her work performance and character.