Virtual Rockstar Team Services Agreement (10.50 40).docx
This document is a comprehensive remote staffing services agreement between Rockstar Recruiter, LLC (the Service Provider) and a Customer (e.g., Apex Physical Therapy). It outlines the Service Provider’s responsibilities to recruit, screen, hire, and manage Assigned Staff who will perform a variety of virtual assistant roles (Administrative VA, Patient Support Coordinator, Marketing & Outreach, Personal Assistant, Technical & Content VA) as detailed in Exhibit A. The Service Provider handles payroll, taxes, workers’ compensation, and requires Assigned Staff to sign confidentiality and Business Associate agreements (Exhibit B). The Customer’s duties include providing work instructions, training, and access to data. Payment terms specify a rate of $10.50 per hour for a 40‑hour week ($1,820 / month), a $250 onboarding/off‑boarding fee, automatic monthly card withdrawals, and a $20,000 conversion fee if the Customer hires an Assigned Staff within one year. The agreement defines the parties as independent contractors, includes mutual indemnification, confidentiality, HIPAA Business Associate obligations (Exhibit C), IP ownership (all deliverables are “work made for hire” for the Customer), term and termination provisions, rate‑increase notice, governing law (Arizona), remedies (injunctive relief), attorney‑fees, and miscellaneous clauses (assignment, amendment, survival, counterparts). Signature blocks show Tone Williams (Rockstar Recruiter) and Angie McGilvrey (Apex Physical Therapy). The document also contains multiple payment‑authorization sections with credit‑card details, security codes, and billing addresses.
Topics
Service Provider Operational Duties and Staffing Model
Details the Service Provider’s obligations to recruit, screen, hire, pay, and manage Assigned Staff, including payroll taxes, workers’ compensation, and required staff agreements.
Customer Responsibilities and Access Provision
Specifies the Customer’s role in informing, training, and granting data/system access to Assigned Staff to enable service delivery.
Payment Structure, Rate, and Automatic Billing
Outlines the $10.50/hr rate for a 40‑hour week, monthly billing calculations, onboarding/off‑boarding fee, automatic credit‑card withdrawals, and dispute handling.
Conversion Fee Clause
Mandates a $20,000 fee payable by the Customer if it hires an Assigned Staff directly within one year of assignment.
Independent Contractor Relationship and Non‑Employment Status
Clarifies that Assigned Staff are independent contractors of the Service Provider, not employees of the Customer, and that no joint‑venture or partnership is created.
Mutual Indemnification Provisions
Both parties agree to defend, indemnify, and hold harmless the other for willful, fraudulent, or grossly negligent acts and breach of representations.