Teaser: Grace Preston on the Global Sales Mentor Podcast

4 Jul 2021 · 1 min

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In this brief teaser from the Global Sales Mentor Podcast, host Zach Selch asks guest Grace Preston about the future of sales interactions after the COVID‑19 pandemic. Preston predicts a modest adjustment rather than a full return to pre‑pandemic norms. She emphasizes that face‑to‑face meetings will remain crucial, especially for international relationship building, because personal rapport drives business decisions. While in‑person client interactions are expected to rebound, she notes that training and coaching of distributors and salespeople can continue effectively through remote methods.

What are you— what are your thoughts on that? Do you think we're going to go back to the same way we were 2 years ago? Or do you think it's going to be an adjustment? Or what are your thoughts?
I think there's going to be a slight adjustment. I still think there's always going to be the need for face-to-face, particularly on the international side, because it comes back to that relationship building. Nobody's going to do business with you unless you build that relationship. And as good as technology is, people still want to see you. It was that 10-minute meeting. I spent half a day to go to that 10-minute meeting.
I know exactly what you mean. My My feeling is that training and coaching our distributors and salespeople, we might continue to be able to do remotely. I think the, the actual interface with the customer, the relationship building will go back.