Mark Osborne explains why generic compliments like calling someone a "champ" backfire in sales. Research your prospect first so any praise is specific and verifiable, like noticing their pinball machine collection, not empty flattery.
You have to be careful because if it's inauthentic, you're gonna get caught. Yeah. Stop saying, stop calling someone champ unless you really know the numbers of why they're number one. So as long as you can back up that compliment, or if you talk about someone's company but you did some due diligence, like use me for an example. Let's say you were prospecting me. Yeah. I need to change my telecom service or to buy some furniture for the call center. He said, hey, Richard, I checked you out online. You got the greatest collection of pinball machines.
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