Well-designed systems can make better decisions than people because they rely on objective data instead of personal bias. A good system doesn't depend on any single individual to get it right.
I just sort of can't help but call it out because oftentimes when we're building systems, we're trying to build a system that makes the right decision so that it doesn't rely on a particular individual because individuals have bias, whereas a system can, can be unbiased and just take in authentic data. So that's really interesting to hear.
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