AI can connect with customers better than humans because it consistently applies psychology principles and remembers every interaction, while human moods and personal problems create inconsistent service.
what's crazy about the AI is that it can really, it understands you. Like we use a lot of consumer psychology a little bit in a way to help the AI relate to the customer in a way that a human can't really do over and over again every single day. You know, humans, they have feelings, they're going through different things every day. Maybe Stacy broke up with John last night and Stacy's not feeling good today. You know what I mean? That's right. And so, and the AI, no, the AI will always be consistent. And what's interesting about it is that it's always going to remember you and the conversations it has with you.
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