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This content was created by Mark Osborne, MBA, CEPA®. This content was uploaded by Mark Osborne, MBA, CEPA®. This is a YouTube video titled "Cash flow: friend or silent killer?" (uploaded/created 2025-09-12). The excerpt is an English spoken segment from a discussion or presentation about cash-flow management and revenue collection, where a speaker (labeled SPEAKER A) describes conducting stakeholder interviews, mapping current vs. ideal processes, and identifying ways to remove bottlenecks and improve data quality so billing and cash collection can be secured. Metadata indicates a YouTube format and includes a thumbnail URL.

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