A checklist is just a to-do list, but a real process ties tasks to measurable outcomes and critical success factors. You need to track results, delegate monitoring, and continuously improve. Without that feedback loop, you have execution, not a process.
The first is around the idea that lots of people talk about process, but they're really talking about sort of tactical executions. Like you say, checklist. Checklist isn't a process. To me, a process has to have an outcome that can be measured, that can roll up into some of these critical success factors so that you can actually see, are we achieving the thing that we expect to achieve by running through this checklist? Can then be, as you say, sort of delegated out so that someone else can sort of monitor the progress and still have a good picture there. And we see so often that folks will build checklists and say, we've got a system. Well, you've got an execution system, but you don't have a process until you're actually tracking the results and building in a collaborative environment where you can have constant optimization and improvement against those results. And really, you know, sort of enabling the folks that own those processes to make those, those things and really grow them.
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