Leaders create alignment by setting clear KPIs that give teams a shared language and objective. When everyone measures success the same way, animosity dissolves and teams collaborate toward the same goals.
Well, and it's sort of creating that alignment. That's the job of the leadership and the entrepreneurs, right? One of the things that we always see too is having those clear KPIs and metrics is really a key to sort of like diffusing some of that sort of animosity that can exist between teams. Because if you build a system that's designed to deliver a specific output, then everyone can collaborate together on the system.
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