Mark Osborne shares his decade at a consulting firm that grew from 600 to 10,000 employees, building early internet properties like ctrade.com and unitedairlines.com. He covers what he learned about scaling organizations and why culture matters when you're growing fast.
I started my career in a consulting firm. When I joined, there were 600 people and I just wanted to— I had an entrepreneurial bent out of college and I joined this company and we were early in the dot-com age. The company built the first ctrade.com, built the first unitedairlines.com. I built the first online insurance agency. So it was very early in that internet age and I learned a ton at that company about building businesses. I helped launch multiple businesses, operations, and helped companies scale. Um, over a period of 10 years there, and when I left was about 10,000 people. But what I learned the most at that place was the importance of building the culture of an organization.
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