A service model charging $10 million per year per client, with a target of 100 customers generating $1 billion in revenue. Each client gets the CEO's and founder's personal cell phone numbers, 24/7 account support, and a promise that the founder will personally answer calls anytime to solve problems.
make sure that we are providing at least 5 to 10x more value per customer per year to justify. And if I'm charging $10 million per year per client and I have 100 clients, we are making $1 billion in revenue. That's right. Pretty sizable. And we are very happy with it. So that is the goal. That is the mandate that also allows us to then be very laser-focused as to who do we go after, who do we want as customers. And we tell our customers that, hey, you're gonna be one of 100. You're gonna have my personal cell phone number. You're gonna have the CEO's cell phone number. If anything goes wrong, yes, you'll have an account executive who's totally transparent. You can call me up at 2 AM and I will pick up your call. I will be there and I will make sure you are taken care of.
How Can You Maximize Your Business Value Before Selling? with Randy Katz Video
