Mark Osborne explains how organizations can shift from blaming individuals to fixing systems. When you build the right processes and structures, collaboration improves because people stop defending themselves and start solving problems together.
Well, and, you know, one of the things that we always say when we work with folks is you create systems that enable, like, collaboration because so many companies value collaboration. And we see systems as a way that it turns it less from a, well, you did it wrong, to more like the system
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