Mark Osborne explains how to build a business worth selling: document your processes so the company runs on systems, not people. That foundation lets you automate and add AI. He introduces Ops Box, a tool for keeping processes current.
You know, if you really want a business to be valuable and transferable, and which many folks that are building a business, that's why they're doing it, then it's got to run on processes, not people. And in order— and the other thing is, if you want a business to be current today, it has to enable automation and artificial intelligence as much as possible, which also depend on processes, not people. And so, the convergence of sort of both of those things makes processes so important and having an operating system like this Ops Box that allows you to manage those processes in a way that they don't get stale.
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