Mark Osborne argues that strategy and operations alone won't move the needle for small to mid-sized businesses. The real blocker is usually people. Until you unlock your team's potential, growth stays flat.
as a business growth coach, and I've always been fascinated, Mark, with the human side of business. So you talk about strategy, you have a great strategy and not effective people, you go nowhere. You have great operational efficiency, not great people, you go nowhere. So I've really always been focused mostly on small to mid-sized businesses that are in growth. They organically get stuck at some point. We've seen it all the time. And helping them turn the looking glass onto the people in their organization to unleash their untapped potential.
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