Mark Osborne argues that when teams underperform, the system usually fails them, not the other way around. Leaders who redesign processes instead of blaming people unlock creative potential and let teams collaborate on real solutions.
The idea of it's the system that's letting us down, not like an individual sort of performer. And that I actually see creates a lot more opportunity for creativity within business and the opportunity to get the best out of people is because when you've got a system, people can collaborate on it. We can all get shoulder to shoulder and work on making that system better so that it delivers the outcome that we care about.
How Can You Maximize Your Business Value Before Selling? with Randy Katz Video
