Mark Osborne explains how Trussell uses its industry network to test new ideas fast. Instead of building features blindly, they call contacts for immediate feedback, cutting down wasted development time.
I think for us, one of the superpowers we always say that Trussell has is having that really deep industry network. We've seen a lot of people who kind of come into this space and they hear maybe one problem, much like we did the first time around, and they're like, hey, we're going to build it because we think we understand. And without really having the exposure to that network to be able to say, you know, hey, I'm going to call up somebody who works in this space, who lives this problem day to day and can actually give us a little bit of feedback. Now, one of the best things that we do whenever we think of a new idea, when we think of a new feature, I'll call up someone that I used to work with and we'll kind of throw it in front of them right there and then. So we don't have to waste a lot of time building something out for, you know, 2, 3, 4 weeks.
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