Founders often stumble into success without building the infrastructure to handle it. Many lack a CRM system and must backtrack to rebuild core operations once their product unexpectedly takes off, creating operational chaos they need to fix to keep growing.
biggest thing is that these people, most of these people accidentally stumbled upon success. So it's like they came up with a product or a service and it like accidentally took off and they weren't really expecting it. So they weren't building for success, they were just kind of seeing if it works. And that's kind of the root of the whole problem because then you have to kind of like backtrack and rebuild everything. And a lot of times they don't even have like a CRM, proper CRM that works for them.
How Can You Maximize Your Business Value Before Selling? with Randy Katz Video
