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This content was created by Mark Osborne, MBA, CEPA®. This content was uploaded by Mark Osborne, MBA, CEPA®. This is a YouTube video titled "The Benefits of Going Up-Market for Your B2B Tech Consulting Firm" (published 2024-04-26). The excerpt is a spoken segment by a single speaker (labeled SPEAKER A) discussing go-to-market strategy for B2B tech consulting—using Salesforce as an example—contrasting small-business vs. enterprise clients, noting operational challenges of short, small-client engagements (limited billable hours and staffing difficulties) and arguing that longer up-market engagements (6 months to a year) allow you to add more value to customers.

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