Mark Osborne, MBA, CEPA®Enterprise Value Revenue Systems for B2B founders who want to break through revenue roadblocks, Modern Revenue Strategies · Agent Evers - Mark Osborne's agentic tool for building Enterprise Value Revenue Systems for B2B companies from $2M to $20M

The Golden Triangle of Business Success

8 Feb 2025 · 0 min

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0:28

In this brief presentation, the speaker outlines the classic "golden triangle" of business success—people, process, and technology. He emphasizes that transformation starts with engaging people to think creatively about problem solving. Next, a robust process or system with built‑in feedback loops is required to enable continuous improvement and optimization. Finally, technology and data (including intent data) are layered on top to amplify outcomes. The talk positions these three elements as interdependent stages that together drive effective business transformation.

50 years has been people, process, technology. And that's sort of like that golden triangle. People, you have to get them thinking around how to solve the problem with transformation. Process, now you got to build a process or a system that's got a feedback loop to it that you can improve and optimize against. Now is the point at which you go layer in technology and more increasingly layer in data, whether it's intent data or whatever it might be.