Mark Osborne explains why calling delegated work "permanent" keeps tasks from bouncing back to you. When you frame a handoff as temporary, people return it when things get hard. Make it permanent and they own it.
We'll get into what that means, but I just want to for a second seed for your listeners this idea: when you think about delegation, we actually encourage our members to put the word permanent in front of it because it's a totally different. It makes it go like wow, okay, well that's a lot more serious. I want the thing permanently delegated. That was an understated subconscious thing. I don't want to delegate. I just want to delegate it, and I never want it coming back.
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