Mark Osborne, MBA, CEPA®Enterprise Value Revenue Systems for B2B founders who want to break through revenue roadblocks, Modern Revenue Strategies · Agent Evers - Mark Osborne's agentic tool for building Enterprise Value Revenue Systems for B2B companies from $2M to $20M

Why AI Agents Need Training Just Like Employees

28 Sept 2026 · 0 min

Watch on YouTube

0:27

In this excerpt from his YouTube video, Mark Osborne, MBA, CEPA®, argues that AI agents must be onboarded and trained on a company’s unique background, history, capabilities, methodologies, and approaches—just as human employees are. He emphasizes that without this tailored training, agents cannot perform their roles effectively, underscoring the parallel between AI agent development and traditional employee onboarding.

You have to onboard them and train them, and you have to do the same thing as you build these agents. You have to train them around what are your unique company background, history, capabilities, methodologies, approaches. They have to learn all of those things in order to be able to do their job, just like a regular employee would have to learn all of those things in order to be able to do their job. Exactly.