Family businesses stall when roles are unclear and everyone acts like CEO. Successful ones assign distinct jobs: an inside person, an outside person, a numbers specialist. Without defined roles and honest conversation, internal conflict kills growth.
A lot of times there isn't that clarity, and, and partly that's what makes things work in a family business, but that's what also stalls the growth. You can't scale if everyone's the CEO and everyone's, you know, or that guy's the inside guy, I'm the outside guy, you know. Like, it looks neat and I know it worked. And look, I shouldn't say it can't scale. My family scaled a very large business and there was definitely an outside person, there was an inside person, and there was like the numbers guy. And so, it did work. And I think they understood their responsibilities. But so, another one of the truths is around, you know, is around healthy communication. It's so tied in with the first thing, but— Yeah. The things that your family avoids talking about will eventually tear your business apart.
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