Close more jobs with Second-Look Waterfall by Turns | Spring Release 2025

Let's take a look at an overview of the Turn's Second Look Waterfall. The Turn's Second Look Waterfall helps you close more jobs by offering additional financing options after a declined first look application. This integration automatically evaluates offers across various lenders from Backup prime to no Credit Required financing, helping your customers secure better financing terms. The TURNS waterfall increases approval rates, decreases financing fees, and increases overall job revenue all on the same screen. Please note all financing is provided by third party financing partners. ServiceTitan is not responsible for any credit decisions. Approval rates based on data provided by TURNS and represents the aggregate approval rates for Prime Lender and Turns Second Look Waterfall. Contractor financing fees may vary based on the selected plan and are subject to individual lender terms. Now let's take a look at the TURNS Waterfall workflow. If the customer's Application with your FirstLook lender is declined, tap on Pre Qualify with Turns Financing. After you confirm all the information is correct and the customer agrees to the terms, you can then submit the application. If the application is approved, the feature returns the best offer across lenders based on the credit profile of the customer. The customer can then choose a plan and receive a link over email and text where they can finish the process. Now that you've reviewed the new Turns Waterfall workflow, check out our related documentation for more detailed information.