A short testimonial by Shane Jagger (President of Operations, Lawton Group) praising Scheduling Pro as a top product for managing customer appointments. He highlights calendar integration, allowing customers to view and pick available time slots, and describes how showing the schedule early (after collecting zip code and issue) reduced drop-off and improved booking conversion. The speaker compares Scheduling Pro favorably to other online scheduling tools.
Foreign Shane Jagger I'm president of operations with Lawton Group. Scheduling Pro and Marketing Pro are some of my favorite Pro products that we are currently using. Scheduling Pro is probably my top. The ability to go in and have that integrated with your calendar, where your customer gets to see your schedule and pick the time slot they want is just invaluable. That's something as a consumer I want, I want to see what the schedule is first. And with Scheduling Pro you can actually control when they see your schedule. You know, we show the consumer the schedule as quick as we can so they can make their decision. We had a high drop off rate before they would get to the schedule so we want to show the schedule quick. So we, you know, as soon as we get their zip code and the, the issue they're having, we give them the ability to look at our schedule and, and see if there's a time that works for them. So just we've used a lot of different scheduling, online scheduling in the past, so it, it's come really far and this is probably one of the best ones I've, I've ever seen.