Instructional transcript showing how to use Atlas (Titan Intelligence) in Field Mobile and ServiceTitan Mobile to get instant job-related answers. It describes where Atlas surfaces information (customer, location, job history, invoices, estimates), how to open and ask questions in the Field Mobile app (open job → Ask Atlas → select Information and Service Titan → type or pick sample questions), how to follow up for more details, and how to provide thumbs-up/thumbs-down feedback to improve Atlas. It also advises using clear customer vs location phrasing and ServiceTitan terminology for best results.
Lets Take a look at an overview of Atlas and Mobile Powered by Titan Intelligence, Atlas and Mobile is your AI sidekick for quick on the job answers. It's available on both the Field Mobile app and the Service Titan Mobile app. With Atlas, you can see customer info, location details, job history, invoices, estimates and more. It helps you save time by providing instant answers to your questions, keeping you from having to dig for information in the app. And you can give feedback on Atlas Answers which helps Atlas continuously improve. Now let's take a look at what you can do with Atlas in Mobile. While you can use Atlas in the Service Titan Mobile app, in this video we'll show you Atlas in the Field Mobile app. First open a job, tap Ask Atlas, then select the Information and Service Titan option. Type in your question or choose one of the sample questions. Tap See more example questions to get more ideas. If the suggested questions aren't applicable to your situation, then review Atlas Answer. If you need more details, you can type a follow up question. You can give feedback on the answers by tapping thumbs up when the answer is good and thumbs down when the answer wasn't quite what you were expecting. This helps the app continuously improve. When you're done, tap back to return to the job. You can ask things like who was the last person to work on this unit? What are the most common issues at this location? Does this customer have any open estimates and more for the best results? Be clear if your question is about the customer or the location. You should also use Service Titan terms for the best results, for example, say estimate instead of proposal or quote. Now that you've taken a look at an overview of Atlas in mobile, see our other learning resources for more information.
