Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Google Reviews Aren't Enough Anymore #shorts

17 Sept 2026 · 0 min

Watch on YouTube

0:28

In this YouTube short, Bill Brown emphasizes that strong Google and Google Maps reviews are now as essential as having a website for a business. He explains that he built his own business on securing great Google reviews and argues that contractors who adopt this focus early will lower their customer acquisition costs and gain a competitive market advantage.

And it was Google and Google Maps were super strong. I built my whole business on just getting great Google reviews. Today, that's like something you just have to have, like a website. So totally the contractors that are able to get in front of what's next will win the market, right? Yes. Their customer acquisition cost will be lower. And I mean, whenever you can lower your customer acquisition cost, that's, that's a win, right? So. Yep.