Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Hidden Gold In Customer Lists

1 Sept 2025

Watch on YouTube

A short spoken segment from a YouTube talk titled "Hidden Gold In Customer Lists" giving practical marketing advice to contractors: collect and record every piece of customer information (including people who didn't buy) in a spreadsheet or document (Excel or free Google Docs) because these contacts can be re-marketed to later at low cost.

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