ServiceTitan Pantheon: How to Get the Most out of Industry Events | Podcast Ep. 51

I'm picturing walking into Pantheon, and it is a big, cool tech company conference. If you've never been, it's overwhelming. I've been to about a million trade shows, and it's by far and away my favorite.

Welcome to Mastering Service Titan, where we get expert advice from power users. I'm your host, Josh Lu, and today I'm joined by Ellen Rohr, the. The brand ambassador here at ServiceTign, and also founder and owner of Zoom Drain. And today's topic we are covering is getting the most out of Pantheon. And so Ellem, welcome to the show.

Oh, I'm. I love Pantheon, and I'm so excited to be here with you. I love you and what you're doing with the podcast is amazing. So happy to be your guest today.

Thank you so much. I was so excited for this topic. Even a couple days ago when we were talking, before we were recording, it just got me so amped up on a lot of these deeper things that you can apply not only to Pantheon, but really in life. And so, to start off, you told me the story about Ken and Tommy and their mentee mentorship relationship. Can you share that story and that practical advice in terms of mentors and mentees?

Yes. I was just on a. Tommy called it a roundtable, and it was Tommy and me and Jim Leslie from Home Service Freedom, and then Ken Goodrich of Gettle, some heavyweight, some big thinkers. And these are guys who have mentored a lot of people, and they're going to be a Pantheon. I was talking to them on this roundtable about giving advice. A lot of people in my life have lent a hand, have helped me up when I've needed it, and I have learned to reach out and find resources and folks with whom I can connect and move my life forward, or who I'm just interested in and want to get their take on something. And people have reached out to me in the same way, so they'll call me up or set up an appointment or find me at Pantheon, and they might have questions. One of the things I posed to Tommy and Ken was what happens when you give advice, but the person doesn't really take it? And I've been in that position before as someone who's been stubborn and sure that I'm right. Even though I'm asking for help, I'm still stuck on what I think is gonna work. I said, what do you do in those situations where you want to help someone out? Someone meets you at Pantheon and they're there to seek advice, but you don't think they're listening. And they both dived into this the same way. And that's why I thought it was powerful enough that I wanted to share it with you and you today. Tommy said I, as someone seeking a mentor, would get specific action items and then do that and then report back. So he said when he reached out to Ken once upon a time, he wanted to know how he grew so big. Also, he went to his shop. So keep in mind, he's asking Ken for help, and he says, can I come visit you? Like, so be brave. What I know, like, I know Ken, Tommy, and all the folks in our industry who are going to be at Service Titan have had someone help them out. So they're generous, Uber generous with their advice. So Tommy's suggestion was to take action on the advice and then make sure that they report back on that. And Ken said the same thing. He said, if I'm talking to someone and they don't do it, if they continue to complain about the current condition, to whine about how someone wronged me, I'm just not going to find time for that person. Because these barriers that we put up are just excuses or maybe some childhood trauma, maybe something that you could deal with and then move on to make your life better. But both of them indicated that what they love to do when they seek out a mentor is take action and make good on the advice that someone gave them. And then if someone seeks advice from them, they want to hear some results or some outcome. Maybe it didn't even work, but that would be interesting, too. It's just taking action on the advice that I think is so important, super important.

I remember a couple days ago when we talked, you talked about how sometimes people, when they go and they meet their mentor or a potential mentor, sometimes they can get a little bit stuck talking about the past too much and not enough on what they want and what they're looking for. Can you maybe shed some light on that perspective as a mentor and how to help mentees out there who are looking for help?

And, hey, I am not judging, because I've done this with my mentor, Frank Blau. I wrote him a letter, Dear Mr. Blau, please help me. And then I spend two pages in the letter telling him why. Nothing that he said in his article, you know, that caused me to write, nothing that he says, nothing that he's telling me would work. Okay, I make the reach and then not going to work for me. I got all these excuses. And so he called me up and he said, listen, God gave You two ears and one mouth, so you should use those accordingly. He was a tough guy. Sometimes you need a feather. Sometimes you need a brick. I'm kind of someone who needs a brick, I think. So. It's not that I'm judging, but now I find myself on the other side of the table sometimes, and someone will reach out to me and ask for advice. Maybe we schedule a half an hour on the phone and 25 minutes in, I'm like, we. I. Duly noted, duly noted. So what's the question? What do you need help with? What's one thing? And then we can move on. If you are stuck in it not working, if you're still going to cling to how you've been wronged or what didn't work, it's hard to give advice, and that can be really frustrating to the person that you're wanting some help from. So, again, not judging. But when you find one of the people you're really looking for at Pantheon, get ready, say, hi, I've got one question for you, Ken. And here it is. And something compelling. Or you might even ask one compelling question, Ken. One thing I've been wondering is, what do you do in your spare time? Like, what drives you? Like, why do you work so hard? What is it that you're building up for so that you can go do? Wouldn't that be an interesting thing to find out? Now, here's what can happen there. Suppose you need help with. You want to go multi shop, you want to acquire companies and spread out a little bit. Or maybe you're hiring your first employee, right? So if there is a specific question that you want, you could have that in reserve and get to know the person a little bit instead of right away asking. You might also offer, you know, if you found out that Ken Goodrich is like, oh, you know what? Really, I don't know this about him. I'm making it up. So be interesting if it was true. But suppose he's really into rescue animals. Like, it's just he and his family are into it. They have a lot of dogs, they like to support the local community on that. And you found out about that. And then you could send him links to cool things that are happening, or if you notice him doing something in that world and you appreciate it and acknowledge him, what you're trying to do more than anything is make a friend. And then friends like to help each other out. That's when you can say, okay, I got one question for you. Could you help me with a business problem? I'm having or a challenge that's in front of me. Is that landing with you?

Yes, definitely. I think it's. It's kind of highlighting this point that I want to lead to next about being intentional and being clear on knowing what you want. Because at an event like Pantheon, there's so much opportunity and so much possibility in terms of who you're going to meet and what kind of conversations you're going to have. But I'm sure there's some people out there who are maybe a little bit lost, like they don't know what is what it is exactly that they want. Maybe they know vaguely like they want to grow or do better, quote unquote, but they don't know exactly what it is. And even underneath that, they don't know why they may want those things. And so for those listening who are a little bit lost, who want to zero in and find some clarity on that one question. Do you have any advice on what they could do in terms of pre work leading up to Pantheon to help find that?

Why as you're talking about it too? I'm picturing walking into Pantheon and it is a big, cool tech company conference. If you've never been, it's overwhelming. I've been to about a million trade shows and it's by far and away my favorite. So there's a lot happening and there is a likelihood that two days later, you never talk to anybody, you're exhausted, you don't know what happened, you had fun, but you really didn't feel focus on any one thing or get some tangible information to help move your life forward. I think it helps prior to an event like this, even prior to the podcast today, you know, to just get centered and think, okay, so what's the intention today? What do I want to do? And I want to connect with you today, and I want to be of service and have a conversation with you that'll help our customers, you know, get a lot out of Pantheon. So if you're going to Pantheon, what do you want? Do you want to improve your business and what would that look like? So when I ask people like, what do you want to have happen in your business? So often, I get, well, I'll tell you what I don't want. I don't want this knuckleheaded general manager and this bookkeeper ripped me off this litany of things they don't want, which can serve as a springboard to what you do want. So save some time here because that's how I would talk to you. I would say, okay, so what would you like instead? But now time's a wasting. So if ahead of the game, you think about these things, you know, the 40 days and 40 nights, moments in our lives where you think about, what is it that I really, really want? I'm going to Pantheon Service Titan. This is going to be business connected. But your business is a canvas for your life, right? So what do you want and why? Are good questions to consider. I want to grow to 10 million in sales. And why do you want that? I love my team members. I want to help them improve. I want to help them develop skills that will take them into the next generation of this company after I retire, perhaps. And if I, you know, retire, what would I do then? Maybe I want to grow another business. Maybe it's not the trade I want to be in. I want to be in something, whatever it is, be willing to ask and answer the questions, what do I want and why do I want it? In anticipation of going to Service Titan. And then the problems or challenges or opportunities you have in your business right now usually fall into a couple of functional categories. Is it a financial question? Marketing, operations, people. Those are specific areas. And sometimes it could be just like, wow, I made a lot of money, I have a lot of success, and I don't know what to do next. How did you find meaning at this point in your life? Is also an interesting conversation to have.

Those are the deep, really interesting, you know, 10pm 11pm Conversations that end up changing your life. And I feel like happen a lot at an event like Pantheon. I want to go back to one thing that you said is sometimes it can be hard to find or be aware of what we want, but maybe it is a little easier to know what we don't want. And so I like that you said that could be a springboard or a starting point. So maybe if people are a little intimidated by like this big what do you want? Question, do you think starting with here's all the pain that I know I have that I don't want can, like, it's like a mirror, maybe. And then you just point in the opposite direction of, okay, I know what I don't want.

I don't. I know what I don't want. And if you're willing to have that conversation before you go to Pantheon, you don't have to dump it on someone else. And, hey, I believe in therapy. I love it. There's places where you have to unpack some of the things that are holding you back. And we all have Something in our lives, in our childhood and our trauma that we want to maybe address and work through. We're at a business conference, so I would be cautious to make everyone your therapist. Right. Instead, have these conversations ahead of time and then you can start with what you want. So indeed, if you know what you don't want, I don't want, you know, to just hire and fire employees because I really don't feel like I'm figuring that out. What would you rather have? Would you like to work all by yourself? That's a viable thing. That's okay. So lay these ideas on for size and then you might find your question isn't how do I grow my business? My question might become, can I be a one person boutique business and still make enough money to support my family and enjoy my life? And that would come from that reflection. So my encouragement would be, what do I not like Springboard to what would I rather have? And and be open to some ideas. One of the really cool things about going to convention and especially Service Titan is it's a zero base opportunity moment. Anything can happen. I mean, I was just looking down the agenda. I'm getting goosebumps talking about it. The caliber of mind that we're going to hear from and all different shapes and sizes of business and all different trades. There's so many exciting things happening and you're going to hear from them formally on stage. But then again in those conversations you're going to have in the hallway or at dinner, getting a coffee, all of that. This is one of my mantras is when I identify something that I want and sometimes I get pretty particular about it. I try and keep an open mind like may this or something better come to pass. And then when I ask for help on it, maybe it's going to take me in a different direction. So when you talk about what you want and why, go as high as you can, as high level as you can. I want a business that allows me to demonstrate my integrity. I want to develop skills that are personally satisfying and perhaps of service to other people. I want to create an environment where team members can grow and learn and maybe we could learn together. I want to gamify this just for the fun of it. You know, find those things and then as you get spotted, specific to questions that you might ask. I am looking at this particular software to help me with my marketing. It integrates with Service Titan. What's your experience with it? Then we can get a little more specific and granular. And then what if your mentor tells you something you think is bananas, wrong, you don't have to do it. This has happened to me a lot too, where I've sought out somebody. Tommy Milo's like this, where I ask him, okay, like, what's the one thing that you're focused on right now when it comes to digital marketing? And it'll be just like all in. And then two weeks later, I'll ask him the same question. And he's moved on. They're moving. They're not committed. They're not the oracle. It's a man or a woman with an opinion. So pull it through your filter, write it down. Oh, this is another thing Tommy said. It is very respectful to write down things when people are talking. So if you get the opportunity to talk to, you know, someone you've been trying to find, and I hope I see you at service titan. And there they are. And you take notes, just old school notes. Get your pen out or on your phone you say, I'm not texting, I am typing what you're saying. You might ask them to record it. I think that's a little sensitive. Probably leave that out unless you're in a pretty safe environment. But you might say, I'm going to jot down a couple notes as we go. If someone gives me a book recommend, I just buy it. I just go and buy it. And I don't read all the books, but I have them just in case, you know, so taking action right in the moment and showing someone that you're listening. Al Levy teaches this Tommy Mello. I've seen him do it, always has his pad and pen. It's very respectful to the person you're. You're talking to.

That is a great tip. Wow. So many thoughts along the way.

Oh, sorry, I should slow down.

No, that's really good. One is, I remember in a creative writing class, I think it was in college, the professor, on the first day, he says to our class, I'm going to give you guys one tip. It's a simple tip. It's going to change your life and make you so much money in the future. And the tip is carry a pen when you read. And it just turns you from this passive listener into this active learner. And kind of what we're talking about today relates to that a bit with what you talked about, with asking yourself those questions. So maybe an exercise people can do is start a journaling thing. It's so funny, the timing of this. I was reading a study today on journaling and expressive writing, and it was in the 1980s. I think I forget the guy's name. Pen Becker or something, where he was like the founding father of how journaling can be used as an actual tool. And what they did was they wrote about things that were really hard in their life and they said to just let it all out on the paper and it relates exactly to what you said. Sometimes we know what it is that we don't want. So a good exercise for people listening maybe is before you go to Pantheon, sit down and just write down what's painful right now in the business, what are the things that I don't want. And that can be a springboard defining what it is you want now.

So good, Josh. Thank you. So good. I love your teacher.

Yeah, it's so good. And so, yeah, that pen and paper. Now let's say they know what they want now and they're going into Pantheon. They're clear. How about figuring out how to get there? There's a lot.

Well, how do you find your mentors? This is Dustin Van Orman. I think Jackie and I brought this up last year. It's so good. You will find Dustin in the river. I call it the river of humanity. Because when the doors open or they're. They're filling the big auditorium or people are going to. There are pathways in the venue where that have a lot of traffic. And Dustin will just stand in a path. He will stand in the river and all of humanity comes to him. And I'm like, you've been here for like three hours. He says, yeah, this is a good spot. Like, I'm going to see everybody I need to know right here. It's so chill. Love that. So that's not a bad tip for that. You'll probably run into the people who you're looking for. So put yourself in the mix. Now. I would introduce yourself and say, hi, big fan. It's always nice to hear big fan. And if there was something that they said, like, suppose they were on stage. Oh, this is. I just thought of this one. I don't care how many times they've spoken. And I'm in this camp too. The minute I come off stage, there is like this cascade of self doubt. Oh, I shoulda, woulda, coulda, I hope. Did I communicate? Like, the speakers are usually dealing with it. I'm sure I'll do it after this. I'm getting better at like, okay, only a couple minutes of that, Ellie. And then like, we're good. But it feels so good when someone comments on something that you said. So if Some and make this genuine. If something genuinely hit you from stage that they were sharing, let them know. That is such a great opener. I mean, that's the human to human contact and that will be 100% appreciated. You said this. I'm looking for this today. That's really what I needed to hear. I have a follow up question. Can I ask it? May I ask it? And so don't have a list of things. Have your notes, but just try one thing. Wouldn't one thing change your life? What if you got five things out of Pantheon and you actually did them? Okay, so going back to Tommy and Ken. Ken, If I had $10,000 to spend right now on marketing to get my one man band started, where would you put those dollars? It's kind of a fun question, right? So again, craft a few questions, have them in your notebook ready to go. And suppose he says, what I would do is I would go on a service call with your service technician, you and this one guy riding in the truck. Two of you go, you're going to do the best job you can possibly do. And you're going to ask Mrs. Fernwicke at the beginning of the call. Great. We're going to get started. At the end of this call, I'm going to ask you for a five star review. Take your picture and we're going to post it on Facebook. But you have to be really happy to want to do that, right? So we're going to have a good day today. Okay. I don't know, something like that. And then you take a picture and then you post it on Facebook. And then you make a postcard and you send it to all of Mrs. Fernwicke's neighbors. And there's not much mail in your mailbox anymore. They get a postcard of Mrs. Fernwicke and her water heater was put in the same year as yours. Like this is relevant information from one of your neighbors and she likes you. And what if he gives you this idea? She gives you this idea and you go and do it and then you report back in, Right? So get, you know, start big picture. What do you want? And then find some granular tasks or projects that you can put on your list and follow through on and then report back to the person who gave you the idea. It's my favorite thing. I got a call, I got a text the other day. She was in Nouve's Mastermind class and I was having fun and she said, I related so much. Here's what I did. And I just got a Text that made my day. Thank you for sharing it. Like, makes me want to do more.

Totally. Yeah. Because I really like your point about the general area. And once you know the general area, let's say it's marketing as an example, then you can look at all those sessions. Put yourself in a place where those things are going to be talked about with the people who are experts at those things. And then you get down to those specifics. And then I love the point about following up because now that person is so fulfilled. Wow, they made an impact on your life. And then you can ask, what's next?

Yes.

How do I take it to the next level?

What's next? That's a good one. What's next? You know what Jackie says all the time? Say more. Tell me more. Like, just like that. That's all she says. And like, boom, say more on that. What do you mean by that? Let them go a little bit and listen more than you speak. Like, again, the story. They don't need the background. They really, like, make a friend, get the information and then show up for that person. And then here's another tip. See if you can be of service to them. Where's your next adventure, Ken? Oh, we're going to open a new location in Biloxi, Mississippi. You know what? I have a contractor friend in Biloxi, Mississippi. I'm going to connect you. Would that be okay? Now, here's a tip. Can I give you a contact tip? Because this is so frustrating. Business cards are, I think, dead. I wouldn't even get them. So I got this new thing where it's got all my contact information on my phone and I can share it. It's called One Tap Connect. And I really like this app. And so it's got my picture, it's got a little video, it's got all the information that I can share. It tells what the brand Ambassador program is. It's Service Titan. There's a Service Titan video on there, all my social media links. So what I can do is I can just share it with them. So I'll say, what's your phone number? And they give it to me, and I now text it and they got it. And in fact, it even shows up as an app on their phone.

Oh, that's so cool.

Ellen, Rory. Yeah, and there are others like this. I really like this brand. But do something different. LinkedIn Also, LinkedIn has a QR code. Now, this has a QR code, but you Also, with LinkedIn, I do a LinkedIn QR code and then check your LinkedIn. Or I do something like one tap Connect, but skip it. As far as business, don't give business cards unless you're in their phone. It's not going to happen. And I try and do all the work. So all Ken has to do, if he gives me his phone, may I have your phone number and then. Shut up. You asked for the sale. They have your phone number, and then you jot it down and then you send them the rest. Now you are in charge of getting this relationship going. Never wait on them to reach out to you. Always follow up and love on them. I will say over and over again, in my life, there's always been a hand outstretched to me. That's what I've just seen over and over again. May this or something better come to pass on someone who will show up for me in the most interesting and powerful and positive way. So I'm getting misty, Josh. But that's what I love about this industry. That's what I love about Pantheon, and it's right in front of us. I can't wait.

That is beautiful. I love to hear your passion for helping others and your openness to being helped as well. Yeah, yeah, yeah.

And so allow yourself to be helped. I think that's what we're saying here is just don't get so stuck in the story you're telling about yourself. Like, let that go and show up as who you intend to be.

Beautiful. Now, how about Beyond Pantheon? So let's say they got their why, they show up to Pantheon, or they know what they're looking for. They show up to Pantheon, they find all the hows, they prioritize, they tackle these things. How about Beyond Pantheon? What's next? And how do they continue to move in that direction that they want?

Oh, here. Here's another tip. I know a lot of guys who do this, and I love it so much. The guys that chirp do this. So what they'll do is while they're there, we're going to take a selfie of us, right? So we'll take a selfie, you and me, Josh. Okay. So you take a selfie and then you send them that. So now they know what you look like. Because they're meeting a lot of people, too, so that helps. So when you send it back and you've got your. If you got your picture on the contact info, that helps. And if you send a little selfie, they like, self send it along. So you send it to them with the report on your homework. I'm telling you what again? Tommy. I'm going back to Tommy and Ken because this just happened and I was very inspired by them. But Tommy drops everything and goes to see the shop. Now, you may not have the wherewithal to do that, but you do more than you really. Couldn't you drive to a shop? Couldn't you meet someone, you know who's in the general area and make sure you go and see them? Because shop visits. Ride alongs side by sides with the frontline team members. Oh, man, you'll learn so much. And then you take your list of questions. I got this weird thing that I'm doing with service time. There's got to be a better way. There is. I'll show you how we do it. You know, you'll get all sorts of questions answered and you'll make a lot of friends. And then you invite them to your shop. Invite Ken to your shop. You know what's really interesting anymore is how does somebody make a small shop run? Because these big shops are doing hub and spoke. There's no one who's not interested in a tight small shop. Like, how do we satellite this? We don't need to recreate all of the infrastructure even the biggest shops are looking at. Like, what would that satellite location look like? And your small shop could be absolutely inspirational to somebody.

Wow, there's. I'm getting so excited for Pantheon. The possibilities and the conversations are going to happen in that room and outside of that room is amazing. One tip that you mentioned before we started recording is about small talk. And I love this one because I'm not a big small talk guy. And I know there's people listening who are like, maybe a little nervous about conferences. Maybe they're not as extroverted and social. And what is your advice on small talk and just kind of handling that overstimulation?

Oh, yeah. And I am like, I am an extrovert who reaches my limit of human interaction. Like, there is a point where when I come home, it's very quiet at my house. When I'm at service titan, I'm going to be like, all in. And certainly very extroverted. And you might not be like that. And that's okay. Not everyone is like that. So I would be selective about my energy. I think this Jackie is good about this too. Like, what do you need to do to save your energy, to salvage yourself, to go take a walk, to go get a breath of fresh air, go walk around the building and recharge them and it is okay. And you may have to stretch A little. And just deep breath and make it so. I don't do small talk. I've, like, abandoned it. And I don't think people know the difference. But I don't really care about your flight or the weather. I'm not going to ask you questions like that. What I find interesting, and you might too, is to start with something that's a little deeper to say, wow, that was a really cool session. What's one thing that just like, knocked your socks off about that? Or was there one thing that you just, like, totally disagreed with? You know, just ask a compelling question and maybe just out of the blue, like, what's keeping you up at night? Like, there are certain times I don't sleep and there are reasons why, you know, that you just get up early, you got this thing to do and it's keeping you up. Or what's something that's happened in your life that you just noticed is pretty cool. What's an accomplishment that you've had lately? So I try and get into the other person, and if you're an introvert, that can be helpful because now it's not about you doing anything. You're just listening, and now you're giving that. That person a chance to show up.

That is great advice. I think there's another. I'm really into psychology. And so this just reminded me. There's this study they did on introverts and extroverts, and they made introverts talk to each other. They made extroverts talk to each other. And then they made introverts and extroverts talk to each other. And they analyzed all their conversations. And whenever they had extroverts together, they talked about a bunch of topics, but didn't hit on that them too deeply. When they had introverts talk together, they hit on just a few topics super deep. And then when they paired them with their opposite, they had a pretty good blend. And what was interesting was when they were paired with their opposite, they reported back that it was refreshing to talk to the opposite because they're so. An introvert might be so used to going so deep all the time, it was nice to kind of come up for air every now and then. And then the extrovert said it was nice to go deep a little bit more than I usually do. And so whether you're an introvert or extrovert out there listening, like, we gain a lot from both. There's a reason there's both. I think some people might be afraid, you know, at big social Events like this. Yeah, I just wanted to throw that in there.

I. I hear you on that. And the pressure, again, we put pressure on ourselves to perform, to be on point. Oh, I wish I hadn't said that. Well, does it really matter? You know, do your best to be kind, to offer grace. I love the word grace anymore. Grace is kind of making its way into my vocabulary. Just like to give someone a pass, give yourself a pass. I think it was. Dale Carnegie says, when you lay an egg, you might as well stand back and admire it. Like that idea of just like, you know, if something goofy happens, you might as well just like, well, that was awkward, you know, and I think that everyone is doing the best that they can, but there's a lot of room for grace in these conversations. And just to be the person that someone can be their full self with is going to be really enjoyable for both of you. I love that you are a thinker. That's why I like having conversations with you.

Oh, thank you. To wrap up, maybe we can put it out in the universe, what our intentions are, what we're hoping for. Out of Pantheon.

Yes. I am always interested. Like, when I go to Pantheon, one thing I like to do is I want to hear from the founders. Probably the primary reason I'm at Service Titan is that I align with the values of the founders in Service Titan. And I like, even when things go sideways, even if it doesn't work out the way I want it to or, you know, it's a big company, sometimes it's confusing, but the values are always there. So I like to hear from them. What's the direction of the company? Why are we doing this? They're going to be talking about their what and their why, and that's I find really centering and inspiring. I always look to be of service. I know a lot about basic financial literacy. And if you come find me and we have a conversation, I will be centered in a spirit of service that's. I want to have fun and I want to be of service to you. So that's another. Another thing I like to do also in my job as a brand ambassador and leading up the charge on the super ambassadors, I like to shine a spotlight on the trades. So what Red Bull is to extreme sports, Service Titan is to tradespeople. So you and. You and I both do this in that we want to hear from people who have a story, a point of view. So I'm definitely looking for characters. And so let's hear from you. I think you'll be Doing the same thing there. Are you guys going to do some podcasts at Service Titan?

Yes, we'll have a podcast.

So what's your intention? Or what's your what and why?

Yeah, I've got two. I think one is the Service Time podcast booth. Yeah. So we'll be there representing. I hope to interview a lot of awesome people in here. Amazing ways that they're using Service Titan and even quirky ways that they're using it or making it work for their business. I just think it's really unique to tell the story of what's possible with Service Titan. So that's one I love recording in person. It's just so much more energy, and I'm excited to do that at Pantheon. So if you got an interesting story, please come find me. And then the second is, I think I'd like to. It might sound cheesy, but, like, make a new friend or just connect with one or two people that I haven't connected with in a while. Sometimes I can get a little overwhelmed, like, oh, my gosh, there's so many people I need to talk to. I haven't seen all these people. But I think this time I'm gonna be like, all right, if I just talk to, like, maybe two people deeply in the weekend and connect, I would be pretty happy about that.

I love that. And what's interesting, even about that question. So, like, if you find someone and you just say, okay, what do you want to have happen at Pantheon? And why? That's a great opener. And you, by just you sharing that, that reminds me. Oh, I'm going to feed some interesting people to the podcast crew. Like. Yeah. And so if you're coming because you want to learn more about marketing or your personal brand or your company brand, then we definitely want to talk to you about being a podcast guest.

Yes. It would be amazing. Yeah. If you're like, we love having power users on the podcast. If you're great at inventory or dispatching is your thing, like, come to the booth. I'd love to hear your ideas and help out other customers, too, to get the most out of service item.

Love it.

So thank you so much, Ellen, for coming on the show. And we'll see you here in about a month at Pantheon.

I can't wait. Thanks, Josh.