0:28

In this brief YouTube short, two speakers discuss a sales tactic aimed at preventing HVAC customers from purchasing air filters at big‑box retailers like Home Depot or Lowe’s. They propose offering a low‑cost $9.95 tune‑up service to keep customers within the service provider’s ecosystem, noting that the typical big‑box filter aisle is staffed by salespeople who push additional sales. The conversation hints at skepticism toward low‑price competitors and curiosity about conversion rates for the $9.95 offer.

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