The Day I Almost Quit the Trades with Ismael Valdez | Podcast Ep. 110 | Toolbox for the Trades

24 Jan 2023 · 35 min
35:05

This YouTube podcast (Toolbox for the Trades, Ep.110, Jan 2023) is a candid interview between host Jackie and guest Ismael Valdez. Ismael recounts a near-breakpoint in November 2019 when Tom Howard intervened, helped implement ServiceTitan properly, and led a ~30–45 day operational turnaround from near-cash-crisis to profitability. He discusses rapid earlier growth (0 → ~$30M in ~4 years), current scale (near $88M, projecting $100–$105M), selling the company and joining Wrench Group while remaining CEO, and ongoing priorities: giving back to contractors, promoting vulnerability and sobriety (Ismael sober ~4 years), and continuing to make decisions to drive growth. The episode emphasizes mentorship, operational discipline (tracking, pricing, automation), and the cultural need for openness about mental health in the trades.

Questions this video answers

"The Day I Almost Quit the Trades with Ismael Valdez | Podcast Ep. 110"

January 2023

Around November 2019 (visit and ~30–45 day engagement)

From zero to about $30 million in roughly four years (prior interview timeframe)

Says they were close to $88M with a projection to hit $100M–$105M by year end (two months remaining)

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