When your contracting business is growing 20%, meet with vendors a year ahead to align on your plans and lock in commitments on shipping speed and accuracy. Track performance with a formal scorecard so both sides know where things stand.
We have planning sessions with our vendors a year before. As you know, if we're going to grow the business 20%, the vendors have to grow 20%. So we're going to have those discussions with them early on and talk about our strategies for the next year and also talk about the commitments we want, the on-time shipping commitments, the accuracy of the shipments, and we measure their performance and we give them a scorecard.
