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In this brief segment, the speaker argues that a sales team's belief in the value of a product’s price is crucial for success. He shares a hiring tactic he used: asking candidates to describe the most expensive item they ever bought and why, as a way to gauge their personal belief system around high‑price purchases. If a candidate has never made a costly purchase, the speaker suggests they may lack confidence in selling high‑margin offerings, which can undermine the company's margins. He emphasizes that margins are not just a function of selling price but also depend on how much the sales rep is compensated, held accountable, and convinced that the product’s price is justified. Ultimately, a misaligned belief system can prevent reps from effectively persuading customers and earning the revenue they deserve.

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