A sales trainer shares three questions that raised his close rate from 20% to 27% in May. Ask if they want the product, if they approve the workmanship, and if they trust your company's licenses, insurance, and reviews to deliver five stars.
In order for a customer to be in a position to move forward with us the first time, there's 3 things that have to occur during the presentation. Number 1, we have to ask the customer, is this the product you want in your home? The second commitment is, is this the workmanship and specifications you want in your home? You have to give me an unequivocal yes. And then the third big commitment is about our company, our licenses, our insurance, our warranties, our online reviews. And when I get all done presenting my company to you, I'm going to ask, are we the company of trust to manage this project for you and make it a 5-star experience? If you say yes, we're moving on. That immediately took our close rate from about 20% to about 27% for the remainder of May. 35% increase. Yeah. By doing it with 100% integrity and we don't play games with it at all. 100% integrity.
