A leader empowers employees by asking what they would do first, then coaching them toward better decisions. Over time, this turns them into mini-versions of you who see the whole picture instead of just their narrow task.
Chapters
and not micromanaging. We're very against micromanaging people. We want to give them the tools. What we're trying to do is teach them to make the decisions that we would make. And what we found, it's nothing new, we found this from other people, you know, ask them, Brian, what would you have done before you came to me if it was your decision? And then you hear, if it's a great decision, it's not the one you thought of, say, that's a great idea, maybe we could run with it. If not, say, you know, that's a great idea, but we would've done it this way. And you slowly try to mold them to become mini yous. When they're thinking of things, they don't think of a whole picture. They see their job and they see the little piece, and we see it as a whole picture saying, well, if you do that, that, this, this, and this is going to get screwed up.