Brian Kaskavalciyan argues contractors should steal tech companies' playbook: constantly test and measure small improvements instead of waiting for breakthroughs. Refine sales processes, tighten job costing, improve customer experience in modest steps. That consistency beats occasional flashy changes.
What contractors can learn from tech companies about innovation is that small improvements done consistently can create massive results. Tech companies don't reinvent the wheel every year. They test, they measure, and they keep making their product a little better, a little faster, and a little smarter. Contractors can do the same. Innovation isn't just about some flashy new products. It's about improving your sales process little by little, tightening your job costing, enhancing the customer experience. If you're not constantly innovating, you're falling behind. The companies that win are the ones that are always asking, how can we make this better?
