Brian Kaskavalciyan argues that chasing high-profile "unicorn" hires often backfires. He shares how one operations manager rose from family-restaurant employee to call-center manager to effectively running the company, showing that developing internal talent beats recruiting external stars.
Chapters
If you're not busy building a business that is, doesn't rely on you, you don't have a business. You just got a really horrible job.
And I wouldn't have been able to do that if I didn't develop leadership that kind. Of course. And you know, all, none of our leaders have come from the industry. Like it was, I've tried to hire the unicorn. Yeah. You know, it's like, oh, I want, want this unicorn. And it's, it's never, it's never worked out for me. So. You know, one of my, my best leaders, my operation manager, she worked in her, her family restaurant and that was her only job, you know? So brought her in as a rehash person. She crushed it. She moved to call center manager when we built a call center and now she essentially runs the company and, uh, young, young, young girl, you know? And it's like, but she really, you know, she's empowered. To make decisions for the company. And, um, you know, super blessed to have, have her in the company for sure.