Systems and processes won't save your home improvement business without strong disciplines first. Treat every lead as sacred, close out the month by the 10th, deliver full presentations, and get paid upfront. Build discipline, then let systems follow.
I think that systems and processes are totally overrated. I was gonna recommend somebody that could help them with systems and processes, but go. I think they are highly overrated. I think if you, I think that the most important thing a company needs are business disciplines because a system and a process that changes, it changes. You outgrow them very quickly, you know? And so by the time you plug it in, sometimes it's already over. But, but So there's a clock to a system and a process. But a discipline is timeless inside of an organization. And when we think about like disciplines, I think about like my favorite one is the lead is sacred. But maybe another discipline is, hey, we close out our month by the 10th of the month every single month, or we always do a full presentation every single time, or we get paid in full at completion every time we're done with a project. I think an organization should focus more on the disciplines and less on the systems and processes. They'll come around. But, but if you don't have a good discipline, if you don't know what your disciplines are, how do you even come up with the right system and process? It feels like such an overwhelming task. That's a really, really good point.
