A contractor outlines how to boost company performance by assigning specific KPIs to each department—marketing, call center, face-to-face, sales, and customer care—then tying bonuses directly to those targets. Teams get concrete metrics to chase, creating disciplined processes that drive higher revenue and efficiency.
if you have the roadmap and you put the KPIs in place and, and you're holding your team to the KPIs, they can hit, they have a target, right? Everybody wants a path. And if you just break the business down in little bite-sized pieces and you say, okay, marketing, this is your KPIs, call center, this is your KPIs, face-to-face, this is your KPIs, sales, so on and so forth, all the way through the business, even, even to our customer care team. Like we target everybody on these KPIs, or we bonus everybody on these KPIs. So they're chasing that and they can make a crap ton of money by hitting those targets. And that's what they strive for. So the little disciplines throughout the business create the whole, the whole process.
