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In this talk, Brian Kaskavalciyan explains why high‑performing sales representatives often experience a sudden performance slump after reaching a certain earnings milestone. He illustrates a common scenario: a new rep whose lifetime earnings peak at $60,000 lands a role where they could earn $150,000‑$200,000. After an initial surge—selling $600,000 and earning $60,000—the rep abruptly stalls, entering a “deep dark slump.” Kaskavalciyan attributes this to a mental “set point” or limit on how much money the rep can process psychologically. If sales managers or owners don’t recognize this head‑game, they cannot effectively coach the rep through the barrier, leading to lost revenue and disengaged talent.

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