Nurturing Strategy for New Customers

Sellers in tech. Here's the one thing I ask of you. Do not be the seller that works closely with a prospect for months, closes the massive deal, and then after they sign, never speaks to them again. Here's a couple easy things you can do to make all the difference. Join that first call to introduce them to implementation or cs. Text them one week in asking them how implementation is going. Email them one month in asking how your team can be doing an even better job. Send them a note 1/4 in asking them how they're pacing towards the outcomes that they originally signed up with you on. I don't care how your org internally structures things, whether you hold on to that account still or technically pass it to someone else. Just don't be that seller that they never hear from again. Hopefully a good reminder with end of month and end of quarter.