Automate your success with these Airbnb messages

Name: Automate your success with these Airbnb messages
Uploaded: 2024-04-16T15:45:56+00:00
Duration: 56 s
Channel: Dwight Calwhite
Description: In this concise instructional video, the speaker shares the five automated message templates that have helped them retain Airbnb Superhost status across…

16 Apr 2024 · 1 min

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In this concise instructional video, the speaker shares the five automated message templates that have helped them retain Airbnb Superhost status across 15 consecutive years. The sequence begins with an immediate booking confirmation that thanks and excites the guest. Three days before arrival, a pre‑check‑in message provides check‑in instructions, door code, Wi‑Fi details, and what to expect. The morning after check‑in, a welcome note reassures guests that the host is available for any questions. One day before checkout, a reminder outlines the checkout process, emphasizing simplicity (e.g., lock the door, take belongings). Finally, the day after checkout, a thank‑you message requests a 5‑star review. Each message is positioned to improve guest experience and boost host ratings.

Chapters

These are the 5 types of automated messages that have helped me achieve Superhost status on Airbnb 15 times in a row. First of all, booking confirmed. As soon as somebody books your house, thank them, get them excited. Second of all, 3 days before check-in. You want to let your guests know how the check-in procedure is going to work, what the code is for the front door, what they can expect as soon as they come into the house, Wi-Fi, etc. Third of all, The morning after check-in: welcome them to the house, make sure that they know that you're there if they have any questions or concerns. Fourth, the day before checkout: make sure they know the checkout procedure. Do you want them to take out the trash, do the dishes? For me personally, I try to make this as simple as possible. I just tell them to take their stuff and lock the door on the way out. And then fifth, the day after checkout: highly recommend that you thank them for renting and make sure to ask for a 5-star review.