Internal Hansel Auto Group employee vision/presentation emphasizing the mantra "Caring Drives" and the company’s seven core principles (T.R.I., Collaboration, Community, Innovation, Excellence). The deck links employee engagement (job/career/calling) to customer loyalty and operational excellence, provides local economic impact figures (2014–2015 payroll, sales tax, employees), historical retail unit sales (2006–2015), and highlights future industry trends (ZEVs, connectivity, autonomous vehicles, AI). It also embeds real customer communications: praise for service staff (Joe Sheridan, Ashley), a disability-access sensitivity complaint (Cory Lemings), and a follow-up thank-you for service assistance (John Looper praising Phil and Keith).

Questions this document answers

2014: 597 employees; payroll $37,022,366; sales tax $26,436,163.

2015: 608 employees; payroll $40,478,791; sales tax $28,117,077.

Retail Units 2015 Pace: 14,403.

Projected 2015 tax revenue returned to Santa Rosa & Petaluma: $3.7 Million.

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