This content was created by Chris Hunsicker. This content was uploaded by Chris Hunsicker. This is a PDF titled "What is 6 Sigma YP.pdf" (Omnicom University Yellow Page) that serves as an introductory handout explaining the Six Sigma quality-improvement methodology. The excerpt outlines the DMAIC phases (Define, Measure, Analyze, Improve, Control), goals (reducing defects to ~3.4 per million), tools (Pareto analysis, fishbone/root-cause diagrams, SPC), implementation notes, and cited sources (GE marketing material and an internal Rapp Collins document). The page appears to be a scanned/OCRed document (contains significant OCR artifacts). Metadata shows the file was created/last edited on 2024-09-23T16:56:29.475000.

Questions this document answers

3.4 errors per 1,000,000 transactions.

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