Workshop slide-deck by Chris Hunsicker (Hunsicker Coaching International) delivered at Cergy, Paris (May 11, 2023). It teaches group and team coaching methods and tools—coaching alliance, feedback-driven coaching, Session Rating Scale, WOOP, psychology of hope—and presents the Ford Consumer Experience Movement case study, including a 7-visit cadence (V1–V7), detailed team engagement survey results, and a Henry Curtis Ford outcomes table (2011–2016). The deck emphasizes systems-based coaching linking employee experience, leadership capacity and customer outcomes, and includes practical exercises, team/player criteria, and Q&A prompts.

Questions this document answers

May 11, 2023 — Cergy, Paris.

Discuss any time the score decreases or falls below 36.

More from Chris

PDF

Az IPMA-HR Conference May 2008.pdf

8mo ago
PDF

1208_FutureOfCX_v4[1].pdf

8mo ago
PDF

Heroic Antifragile Workshop.pdf

8mo ago
PDF

Intro to CEM presentation v4.pdf

8mo ago
PDF

Innovators Dilema Synopsis YP.pdf

8mo ago
PDF

Hansel Vision Employee Presentation.pdf

8mo ago
PDF

Sleeping With Your Smart Phone Synopsis YP.pdf

8mo ago
PDF

Stall Point most companies stop growing yours does not have to Synopsis YP.pdf

8mo ago
PDF

Hansel May 2022 Sales Rally.pdf

8mo ago
PDF

Leadership CEM Handout copy.pdf

8mo ago
PDF

What is 6 Sigma YP.pdf

8mo ago
See all content