Donald Burns advises restaurant owners that the primary factor separating higher-earning operators is ongoing team education. He emphasizes that training is a skill to be practiced, recommends implementing a consistent daily training program (or hiring a coach/mentor to establish one), and warns owners who stop training will be left behind.
The number one thing that separates those who make more money and those who don't is educating their team. The biggest problem many restaurant owners have is they think they know it all and they don't. You need to keep training. Training is a skill, and like all skills, it must be practiced to be mastered. If you're not training your team, you're going to be left behind by those who are. You need to get a training program in place. Now, if you don't have one, that could be finding a coach or mentor to help you get a training program into operation and into use in your restaurant. Whatever you do, make sure you're training something consistently every single day.
If your restaurant only works because you work 80 hours a week, it doesn't work.
